How to buy online

Getting Started

Shopping online with Poundland couldn’t be easier! We have selected 1000’s of products from our shops to create an amazing range which you can access at your convenience.  To introduce you to our new online shopping experience, this guide will help you navigate the site and answer any questions you may have.Poundland How to Buy online

Navigating the website

Browsing and shopping

Shuffle

Placing an order

Scratch Card

Customer services

Navigating the website

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  • Home page: You can get back to our home page at any time by clicking on the Poundland logo on the top left of the screen.
  • Search box:The search box is situated at the top next to the logo on every page. You can search by type of product, product name and brand or SKU number of individual products.
  • Mini basket: If you click the basket icon on the top right bar you can see what’s in your basket, the number of items and any promotional discounts will be applied in the subtotal of your shopping. When you have completed your shopping click “Checkout & Review” to complete your purchase.
  • Navigation bar: Each of our departments are easily accessible through the navigation bar which can be located near the top of the screen (below the yellow strip). Hovering your mouse over one of the departments will bring up a menu.  Clicking one of the categories in the navigation will open a new page. The menu on the left of the screen will give you more refined options.
  • Sign in/Create Account: By creating an account with us you will be able to move through the checkout process faster, save multiple shipping addresses, view and track your orders in your account and more, simply click on “Create Account” at the top right of the screen.
  • Store finder: If you do not find what you are looking for online we may have it in store – click on “Store Finder” at the top to find your local store.

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addtobasketBrowsing and shopping

  • Individual Products: All of our products can be found by navigating or searching the site. Once you have navigated to a product page you can simply click “add to basket” or if the product is available in cases click on the product and “add a case”.addtobasket_page
  • Shopping Made Easy: We’ve grouped products into every day missions to make shopping online at Poundland even quicker and easier. It’s so simple you can get started in any one of our categories and add each product to your basket.
  • Search box: The search box is situated at the top next to the logo on every page. You can search by type of product, product name and brand or SKU number of individual products if you know it.

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Shuffle

At Poundland, we have such a great range of products, you’ll be amazed at what you can find. That’s why we’ve introduced SHUFFLE… a fun way to shop! Simply press the button to see what we have available, and when you see something you like, click the product and add it to your basket. Shopping can be fun, so go on… Give us a Shuffle!
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Placing an order

Once you know what you want to buy and have added products to your basket, click “Review & Checkout” from the mini basket (top right) to complete your order through the secure checkout.

  • Your Basket:Your product selections, subtotal and delivery charge can be found in the basket. You can add or remove items from the basket, and add a promo code if you have one. Once you are happy click “Secure Checkout” to move through the checkout process and pay for your goods.
  • Checkout: In the checkout you can login or continue as a new customer, you do not need to register to complete your order. Moving through the checkout is easy and secure, simply fill in: Payment address, Delivery Address and payment method (Credit/Debit card or PayPal).
  • Order Review:Once you have been through the checkout you can review your order, delivery, and payment method. When you are ready to complete your order, click the ‘place order now’ button and wait for an online receipt with your order number.
  • Communication:You will receive an order confirmation email. The email will contain information regarding your order, delivery time and subtotal. Once your order is despatched you will receive an order dispatched email this will contain delivery information. If you supplied your mobile number our courier will text you when your order is on its way.

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Scratch Card

When you’ve placed your order, we want to give you a chance to win a special promotion. Look for the Scratch card at the end of your order… simply use your mouse or finger to reveal if you’ve won. You don’t have to play of you don’t want to, but you never know, you could be a winner!
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Customer services

We want you to be happy and confident using our website, if you want to find out more about any of our services we have compiled a list of frequently asked questions. If you would like to speak or contact a customer services representative then please contact us.

Easter
Christmas Shuffle
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