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Competition Terms and Conditions

The Terms and Conditions documented on this page, govern your participation in our online competitions at Poundshop. This document provides information about your part in our competitions and the legal requirements that apply to you. It is important to read this document carefully as they set out what, ‘you’ and ‘we’ should expect from each other when you take part in our services.

These Terms of Use do not affect your statutory rights.

The legal requirements within this document are listed below:

1. Introduction

1.1 Terms and Conditions apply

These Terms and Conditions apply to all competitions promoted by us using any forms of media.

Each competition will also have specific Terms and Conditions which will be notified to you before you enter the competition.

1.2 Registered Competitions

Our competitions are operated by Online Poundshop Ltd whose registered office is 8 Parkway, Pacific Ave, Wednesbury, WS10 7WP. 

We are registered in England and Wales under company number 08870575.

1.3 Competition Enquiries

If you have any questions or comments regarding our competitions, the prizes or the winners, then please contact

1.4 Competition Endorsements

Our competitions are in no way sponsored, endorsed, administered or associated with the social media site upon which we advertise them on. By entering any of our competitions, you completely release the social media site from liability in relation to our competitions.

2. Competition Entries

2.1 Rules

Our competitions will each have specific rules of participation at time of entry including start and end dates. These Terms and Conditions will be available to read before you enter any competitions.

2.2 Competition Fees

Our competitions are free to enter and do not require and entry fee or for you to purchase anything from us or any other Third Party.

2.3 Limited Entry

You are limited to one entry per person. If we find out that you have attempted to make more than one entry to our competition, then we reserve the right to disqualify you from that competition.

3. Competition Eligibility

3.1 Eligibility

Our competitions are open to residents of the United Kingdom aged 18 or over at the time of entry. Entries from outside of the United Kingdom will not be accepted.

3.2 Staff Entries

Employees of Online Poundshop Ltd, their families and any person directly or indirectly connected with us are not eligible to enter any competitions.

3.3 Prize Deliveries

Prizes will only be delivered to addresses in the United Kingdom.

3.4 Proof of your Eligibility

We reserve the right to ask for evidence of your age, identity and eligibility in order to enter our competitions. We reserve the right to withhold a prize until we have received such evidence.

3.5 Fraudulent Activity

If we become aware of any fraud, deceit or any other similar action undertaken by you in relation to a competition, we reserve the right to remove your entry from the competition.

4. Prize Details

4.1 What is the Prize?

Details of the prize will be given at the time of entry.

The prizes are subject to availability and we may have to substitute prizes for another prize, of equal value, where availability has changed.

4.2 Prize Liability

Where the prize includes tickets to a specific event, we will not be liable to provide you with an alternative prize if you cannot attend that event.

5. Competition Winners

5.1 Selecting the Winner

A winner will be randomly selected and the draw will take place within the timescales specified at the time of entering.

We may need to check that the winner is eligible to enter when we contact them.

5.2 Incomplete Entries

Entries that are incomplete or cannot be deciphered will not be entered into the draw.

5.3 Lost Entries

We will not be responsible for any entry that is lost in transmission.

5.4 Delivery notifications

Once your order has been shipped we will send you a confirmation email with the courier details and a tracking number so that you can keep up to date on its progress.

5.5 Contacting the Winner

We will contact the winner as soon as possible on or after the date of the draw. We will make optimal efforts to contact the winner using the contact details they have provided.

5.6 Un-Eligible Winners

If we are unable to contact the chosen winner, or the winner does not comply with the eligibility criteria, then we may offer the prize to the next eligible entrant drawn by us.

6. Our Liability

6.1 Expenses Liability

We will not be liable in any way for any costs, expenses, damages or liability arising out of your entry into our competition.

6.2 Consequential Liability

We do not accept any liability for loss of profit, business of any nature or any other indirect or consequential loss in relation to your entry into our competition.

6.3 Negligent Liability

The exclusions shown above do not include any liability in respect of death or personal injury, except where we (Poundshop) have been negligent.

7. Privacy

7.1 Your Personal Information

Personal Information and data which is provided by you when you enter a competition, will be held by us for the Cole purposes of administering the competition. We may also provide you with details of further competitions and other services that we provide that may be of interest to you.

7.2 Privacy Policy

Further details of how your Personal Information will be used is set out in our Privacy Policy. How you agree to our use of your Personal Information when you participate in our competitions will also be found in this document.

7.3 Publicity

By taking part in the competition you agree to participate in publicity at our request if you win a competition. You agree that we may use your name, any comments relating to the prize and your experience for future promotional, marketing and publicity purposes in any media without a fee being paid.

8. General Information

8.1 Entry Risks

You enter the competition at your own risk and shall take all reasonable steps to ensure the appropriateness of your actions in relation to the competition.

8.2 Competition Laws

These Terms and Conditions shall be governed and construed in accordance with English Law.

We review our Competition Terms and Conditions on a frequent basis to check that it accurately reflects how we deal with your participation in our competitions and may amend it if necessary. You should check this page regularly to see the most up to date information.

We last updated this Privacy Statement on March 31, 2018.

Not found what you are looking for?

Well at we are here to help. Feel free to contact our customer services team on the following if you have any further queries:

T: 0121 647 2569
A: Online Poundshop Ltd, Unit 8 Parkway, Pacific Ave, Wednesbury, WS10 7WP.